Finding good help is a typical complaint among small business owners. Many owners believe that they have to constantly supervise the activities of employees. Obviously, this can be very time intensive and may greatly restrict what you can do to pay attention to growing your business.
The Law of Expected outcomes states that every effect (result) includes a cause (action).
As a business proprietor, you know the effect or result you desire. Additionally you know which actions will result in that result. This is why you often baby sit the employees, or do the work yourself- you know how to find the desired results. But this results in a tremendous burden in your time and energies. You lament that if employees would simply do things exactly the same way you'd, you would have enough time to attend to other tasks. The answer is to develop procedures for each task- that's, the steps necessary to attain the desired result. When the procedure is followed, the result is known.
When a business has a comprehensive group of procedures, and those procedures are trained and followed, the outcomes are consistent. In other words, procedures will give you employees the instructions required to perform a task the same way the owner would. The dog owner no longer needs to baby sit- he offers the necessary direction and training, and allows the employee to be responsible for implementation.
There are numerous good workers out there. The trick is to find them and supply them with a culture that meets their needs-both financially and psychologically. Employees want more than simply a pay check-they wish to feel appreciated and enjoy their work.
Choosing the best employees could be time consuming. But when systems are developed for the candidate selection process, desirable results are more prone to be achieved. If you simply hire at random- e.g., the guy who shows up-you will not make a good hire. But when you have a process to promote for workers, for interviewing, etc. you'll greatly increase your chances of finding a good employee.